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Click here to watch H.O.T. owner Dan Stern talk about his winning entry in the 2011 Ultimate Builder Custom Motorcycle Show in San Mateo.



Service

First class service bays at House of Thunder



We carry Kenda Tires, starting as low as $99.95 for fronts, and $129.95 for rears! (*installation extra) Come find out which tire will fit your bike and get ready for riding season on a new set of tires!


Our Service Department's performance has led the Bay Area in Customer Service Scores (ranked by you) for most every year in the area of Customer Satisfaction. In fact, our Customer Satisfaction scores ranked in the top 10% in the country! Read the following unsolicited testimonials:

"I would like to put in a good word for your Service Department Foreman Philip Deleon. He is extremely knowledgeable and helps out in any way he can. I trailer my bikes from San Jose to Morgan hill because of the Professional service department you run, it has been off the hook since you hired Philip. I am one satisfied customer and will continue to go out of my way to House of Thunder. Thanks again for your great cooperation and willingness to work with your customers. Philip you rock- keep up the good work. Dennis, San Jose"

"Andrew Mikkelson is a great Service Manager, he helped find parts for my V-Rod that were discontinued which saved me money on a repair and also they did an excellent job on the 20K service. I also took my Heritage there for a starter noise, again, the price was fair the service great and I will come back. Thanks to the Tech also, it was noisy in the back when you showed me something and I didn't get your name but I appreciated you taking me in back and showing me the issue so I could understand better. I live in Santa Cruz and I have to rent a trailer if the bike(s) aren't ridable as HOT doesn't offer free pick up; but I would rather rent a trailer and go to them than get a FREE Pick up and Delivery from another dealer closer to me in the area....they are just that much better and when you get your bike back it is RIGHT AND READY. Blaine Swafford 3/26/11"

In Order to Best Serve You, We Have:

Harley-Davidson PhD certified technicians

An 8,000 square foot service department

12 service bays

Full wash bay and detailing service available

No appointment necessary for tire or oil changes

Are you Looking for Performance Enhancement?

We've built hundreds of dependable high performance Harley-Davidson® motorcycles. Let our Service Writers show you how we can build the most dependable Harley-Davidson motorcycle around. A bike that will bring you lots of power AND bring you home everyday.
1st Place Winner & Winner of Outstanding Motorcycle at San Francisco Rod, Custom & Motorcycle Show, 1-14-07
Going for a Custom Look?
First Place Winner at San Francisco Rod, Custom and Motorcycle Show, 1-15-06, Built by House of Thunder
From mild to wild, choppers to dressers, we can do it all. Our Chrome Consultant and Service Writers will help you design and build your custom machine. If you can dream it, we can build it.

Don't Forget Maintenance!

In most cases, all of your routine maintenance can be done in the same day with an appointment. Our work is done right the first time. Don't take our word for it - ask to see our Customer Satisfaction scores.

We can do any maintenance you need from an oil change to a crash repair. And you can rest easy knowing our work is done by Harley-Davidson PhD Certified Technicians.

TOP PHOTO: Matt Levatich H-D President & COO, (3rd from left) congratulates Dan Stern on his recent Bar & Shield Award!
BOTTOM PHOTO: H-D Vice President P & A Scott Miller (left) and H-D Vice President General Merchandise Patrick Smith (right), visit HOT to congratulate Dan Stern on his recent Bar and Shield Award!

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