House Of Thunder Harley-Davidson® Service Department
Got a bike that needs tender loving care? It won't run? Can't find the time to get it into House of Thunder? Don't worry our truck is outfitted with a motorcycle lift, ensuring a safe transport back to the shop. Don't call a tow truck, they tow cars. We tow motorcycles!! Call or email us for pricing details.
The credibility of our Service Department is absolutely astounding. Specializing in stock and high performance Harley-Davidson®, we are equipped to make your motorcycle suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.
We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your Harley-Davidson® motorcycle in an efficient, precise, and timely manner.
Service Recommendations and Delivery
Please call our Service Department at (408) 776-1900 to schedule your service work.
In Order to Best Serve You, We Have:
- Harley-Davidson® PhD certified technicians
- An 8,000 square foot service department
- 12 service BAYS
- Courtesy hand wipe cleaning available
Are you Looking for Performance Enhancement?
We've built hundreds of dependable high performance Harley-Davidson® motorcycles. Let our Service Writers show you how we can build the most dependable Harley-Davidson® motorcycle around. A bike that will bring you lots of power AND bring you home everyday.
Going for a Custom Look?
From mild to wild, choppers to dressers, we can do it all. Our Chrome Consultant and Service Writers will help you design and build your custom machine. If you can dream it, we can build it.
Don't Forget Maintenance!
To save money, check out our Priority Maintentance Program!!In most cases, all of your routine maintenance can be done in the same day with an appointment. Our work is done right the first time. Don't take our word for it - ask to see our Customer Satisfaction scores.
We can do any maintenance you need from an oil change to a crash repair. And you can rest easy knowing our work is done by Harley-Davidson® PhD Certified Technicians.
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Need Help?
Call our service department at (408) 776-1900.
Our Service Department's performance has led the Bay Area in Customer Service Scores (ranked by you) for most every year in the area of Customer Satisfaction. In fact, our Customer Satisfaction scores ranked in the top 10% in the country! Read the following unsolicited testimonials:
"Every visit for parts, service or accessories has been first class, attentive knowledgeable staff. phil, service department foreman goes above and beyond to get you and your bike back on the road asap and fixed right! great experience!"
By: Anonymous SAN JOSE, CA
"After a nasty crash on my 2008 Deluxe I had it put back together, painted and pretty much dressed up. What I didn't do was have an actual mechanic look at it, so although it looked fabulous it wasn't quite right. I took it to HOT for the 15,000 mile service and they found and fixed all of the little things that had been damaged in the crash. When I picked my bike up it was like brand new again. It feels exactly as it did the day I bought it. Thank you P-nut and Mike, I can ride again knowing my bike is perfect!"
By: Jody Corralitos, CA
"I relocated to Northern California and last week I drove over 500 miles round trip to have my Harley® serviced at "my dealership", H.O.T. I passed by many dealerships on the way so that Erik Hofstad, "my" Master Technician, could work on my bike. Phil Deleon, "my" Shop Foreman, helped me set up the appointment and ordered all the right parts. He promised my bike would be completed while I waited in the showroom and as always, he was good to his word. Hat's Off to all at H.O.T. who treat me like a friend and a brother whenever I show up there."
By: EA
For more testimonials, go to Testimonials under Customer Corner and read about our awesome customer service throughout the store! Come Check us Out!